Last Updated: May 15, 2026
This Privacy Policy outlines how we collect, use, and disclose your information when you use our services, and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
The terms defined below have specific meanings in this document and refer to the same concepts regardless of whether they are singular or plural.
Key definitions in this Privacy Policy:
Account means a unique identifier created by you to access specific services or features provided by 开云.
Affiliated Entity refers to any organization that has a relationship of control, being controlled, or common control with our company, where 'control' means owning 50% or more of the shares, equity, or equivalent interests, and such interests have the right to vote for the election of directors or exercise management functions.
The Company, namely 开云 Sports Entertainment Co., Ltd., is committed to creating a safe, stable, and content-rich sports entertainment platform for you through its official portal (https://www.kaiyun.com).
Cookie is a small data file stored on your device by a website to record your browsing preferences and activity, optimizing your visit experience.
Device means any terminal device you use to access 开云 services, including but not limited to personal computers, smartphones, tablets, etc.
Personal Data means any information that directly or indirectly identifies a specific individual.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to automatically collected operational records related to your use of the Service, such as page dwell time, visit frequency, etc.
This Website, namely the official website of 开云, has its official portal at https://www.kaiyun.com.
You means the individual directly accessing or using the Service, or a company or other legal entity accessing or using the Service on behalf of that individual.
When using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically during the use of the Service.
Usage Data may include your device's Internet Protocol address (e.g., IP address), browser type, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
When you access our Service or access the Service via a mobile device, we may also collect information that your browser sends.
We use Cookies and similar tracking technologies to monitor activity on our Service and store specific information. These technologies include beacons, tags, and scripts used to collect and track information to improve and analyze our Service. Technologies we may use include:
Cookies can be 'persistent' or 'session' Cookies. Persistent Cookies remain on your personal computer or mobile device when you are offline, while session Cookies are deleted when you close your web browser.
We use both session and persistent Cookies for the following purposes:
Necessary/Core Cookies
Type: Session Cookies
Managed by: 开云
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookie Policy Acceptance Notification
Type: Persistent Cookies
Managed by: 开云
Purpose: These Cookies are used to identify whether a user has accepted the use of Cookies on the website.
Functional Cookies
Type: Persistent Cookies
Managed by: 开云
Purpose: These Cookies allow us to remember choices you make when using the website, such as remembering your login information or language preferences. The purpose of these Cookies is to provide you with a more personalized experience and to avoid you having to re-enter your preferences each time you use the website.
For more information about the Cookies we use and your choices regarding Cookies, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.
The Company may use your personal data for the following purposes:
To ensure the stable operation of the Service, we will continuously perform necessary maintenance and closely monitor service usage.
Manage Your Account: To ensure smooth access to various service functions as a registered user, we may require your personal data to complete this operation.
Fulfill Contractual Obligations: To ensure the smooth fulfillment of any agreements for products, services purchased by you, or transactions made through this platform, we will perform relevant operations according to contractual requirements.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
Personalized Information Push: We may send you the latest information, special offers about products, services, and activities you have purchased or are interested in, unless you choose to unsubscribe.
Respond to Your Needs: We will carefully process and promptly respond to all your inquiries and requests.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
Other Purposes: We may use your information for data analysis, identifying usage patterns, evaluating the effectiveness of marketing campaigns, to continuously optimize our services, products, and user experience.
We may share your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, unless this data is used to enhance security, improve service functionality, or we are legally obligated to retain it for a longer period.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
By agreeing to this Privacy Policy and subsequently submitting such information, you consent to this transfer.
The Company will take all reasonable and necessary measures to ensure that your data is processed securely and in accordance with this Privacy Policy. Your personal data will not be transferred to any organization or country without adequate controls in place, including the security of your data and other personal information.
You have the right to request the deletion of personal data we have collected about you, or to request our assistance in deleting it.
Our Service may allow you to delete certain information about yourself from within the Service.
You can update, modify, or delete your information at any time by logging into your account (if you have one) and accessing the account settings section, which allows you to manage your personal information. You can also contact us to request access to, correction of, or deletion of any personal information you have provided to us.
Please note that we may be required to retain certain information when we have a legal obligation or legitimate basis to do so.
If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you in advance before your personal data is transferred and becomes subject to a different privacy policy.
In certain circumstances, the Company may be required to disclose your personal data if required by law or in response to valid requests from public authorities (e.g., courts or government agencies).
The Company may disclose your personal data in good faith believing that such action is necessary to:
The security of your personal data is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If we rely on consent as the legal basis for processing your information and your country requires parental consent, we may need your parents' consent before collecting and using that information.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
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